It’s been a pleasure working with you to improve your clients’ compliance to your practice’s Standards of Care. Remember, that if undertaken wisely, focus on client compliance improves your practice’s leadership, your team’s engagement, the service to your clients and, best of all, the health and wellbeing of your patients.
Available for Download
A Standard of Care Worksheet: Use this to work out the details of YOUR practice’s Standards of Care
A Standard of Care Team Meeting Agenda: Use these agendas for your first three Standard of Care meetings
The Cycle of Service: A diagram showing every client service-juncture at your practice. Use this as a jumping off point to discuss when and who will provide clients education about your Standards of Care
Monthly KPI and Compliance Data Spreadsheet: Use this Excel spreadsheet to track the positive change in your practice’s client compliance as well as other important key performance indicators
Get Reminders Right: Here’s a worksheet that you will help you and your team nail down your practice’s reminder protocols, stimulate thought, and get everyone involved in improving your practice’s reminder accuracy.
The Value of Compliance: An excellent exercise for practice managers to explore the revenue potential of improved compliance. Use the flip side for the rest of your team to discover the far-reaching health benefits of improved compliance. A great exercise for everyone and a wonderful way to jump start any discussion on compliance.
Civility Poster: At the end of the day, it matters how all of us interact and speak with one another. Print this out for the break room, or post in your own office to remind you how to be kind and respectful.
Halow Tassava Provides Onsite Help With Your Practice Management Needs
Halow Tassava has helped dozens of practices get their Standards of Care off the ground and we’re happy to come to your practice and work directly with your team The practices that we help typically improve their compliance rates by 40% or more! It’s fun, it’s extremely productive, and it may be FREE. Contact Bash Halow or Brenda Tassava for more information.
Check out what some of our clients have said about bringing Bash or Brenda to their practice to help them with Standards of Care and team building.
Find Employment and Stay Connected
Halow Tassava has hundreds of connections in the industry and are regularly asked for help finding the right veterinary professional for the right job (or visa versa!). LIKE us on Facebook and stay connected.
Good luck in your endeavors to improve. We wish you nothing but success!