Bash is back with the great CVC crew for Washington, DC 2015. You simply have to check out this line up of practice management education that they have planned. Truly, one of the most innovative roster of topics AND venues. Plus, there is an early bird special if you sign up before March 11th. CVC Practice Management and Full Circle Sessions Bash will do two days of … [Read more...]
How To Talk About Money
Don’t Talk About Money. Listen The most important thing you can do when someone has a concern (about money or otherwise) is to demonstrate that you hear him or her and that you care. Make eye contact, nod appropriately, and keep your body open and your arms at your sides. Show that you comprehend by repeating back to the client a summary of their concerns and then let them … [Read more...]
CVC San Diego
Bash Halow is very pleased to present part of the technician's management track at this year's San Diego CVC. Loaded with plenty of anecdotal tales from the trenches, technicians will be both entertained and educated. Topics are: Why Head Tech's Fail Part I and II The Back is the New Front: Rethinking client interactions in the tech-centric practice of the future … [Read more...]
VHMA Management Exchange
Tiffany Killion-Consalvo, CVPM will be speaking at the VHMA Management Exchange in Charleston, SC on Saturday, March 8, 2014. She will be presenting a mini-case study in the "Triumphs and Blunders" Classroom Session. TRIUMPH: Using Technology to Enhance In-House Team Training Team training programs are diffcult to establish and maintain. This triumph will walk you through … [Read more...]
Midwest Veterinary Conference 2014
Brenda Tassava will be presenting at the Midwest Veterinary Conference 2014 on Sunday, February 23rd in Columbus, Ohio. She will be presenting in the Practice Management Track and her topics include: Are You Psycho? Wake Up and Take a Stand for the Workplace You and Your Team Deserve! (Parts 1-4) Conflict, dysfunction, stress and employee dissatisfaction in our industry may … [Read more...]