Dedicated Veterinary Business Consulting
Halow Tassava Consulting didn’t become a company because we thought we had all the answers; we became a business consulting company because we wanted to be the force behind personalized, caring change in our clients’ practices. Both Bash Halow and Brenda Tassava had been on the receiving end of veterinary business consulting advice before, but recognized that there was more to it than handing a practice owner a to-do list. It was leadership by example, relationship building, involvement and collaboration; qualities that not only played to our strengths, but were really fun to do!
Here’s Why We are so Successful with Our Practices:
We don’t just tell you what to do, we help you do it: Most veterinary practice owners understand what they need to do to be successful; they just don’t understand how to get started given their resources and their circumstances. Teams need as much help implementing a plan as devising it. That’s why we build numerous visits and or phone calls into each of our consulting plans. We aim to be more than an information booth; we become your ally and work with you and your team on your path forward.
We care about individual team members: We recognize that earnest concern for the wellbeing of others is a powerful trait in all leaders and it has fueled HTC’s remarkable success with even the most obdurate teams. Many can be resistant to change, but when individuals realize that the leaders asking for change are sincerely interested in their personal growth and success, they invest themselves in the process forward.
I think before we started this process, “teamwork” was just a word that I wanted to happen automatically, but being a go-it-alone type of person, I really had no idea how to make it happen. I wanted people to value their job and have pride in the work they do, but I thought it was supposed to come from internally. I didn’t believe or understand that people want and crave to be a part of something bigger, and that their gratification comes from accomplishing a clear goal. NOW I GET IT! My goals are clearer now too, and I really do thank you Bash, from the bottom of my heart! “
Lori Smith, DVM, Owner, Wyalusing- Towanda Pet Clinics
Our business consulting begins with an evaluation. Often, we can coordinate this visit with a vendor-sponsored lunch-and-learn as a way to save our client’s money and give us a chance to introduce ourselves to your whole practice team.
During the consultation, we’ll tour your facility, meet your team members, talk to you and other key management personnel, and review your practice’s key performance indicators. We’ll find out what everyone’s thoughts are on improving and weigh in ourselves. Approximately 2-4 weeks later, you’ll receive a formal Practice Report, a document that includes an overall assessment of your practice, an evaluation of your profit and loss statement normalized to industry standards and benchmarks, a normalized review of your practice’s key performance indicators, a review of your online presence and marketing efforts, and a well-crafted plan for how to move forward. The latter will include a list of goals, a time- table, a projected schedule for a return on your investment, and a fee schedule. You’ll have a chance to review this prior to a phone chat where we’ll go over the proposal with you and answer any questions you might have.
You Have Our Word
We have the same depth of concern for our clients as you do for yours. You have our word that we will work ‘like an owner’ for your practice, your team and your goals.
Why so much to-do before we begin an account? Because we are in this business to succeed in helping our clients. Our evaluation helps us understand how to customize a plan for success that is specific to your veterinary practice needs and built with your whole practice team in mind. Fees are based solely on the scope of the work we are undertaking and the time commitments we’ll be agreeing to if you choose to work with us.
Thereafter, we’ll be at your practice as much as two times per month. We’ll organize meetings with management personnel as well as the entire practice team. You’ll see that even the most skittish groups all want change to happen and warm up to the process after a short while. In just a few sessions, your whole practice team will agree that something significant and positive is happening at the practice. Click here to begin the veterinary business consulting process. We look forward to working with you.