The One and Done Veterinary Practice Evaluation was created for veterinary owners and soon-to-be practice owners who are looking for an affordable, professional overview of a veterinary practice: the financial health of the practice, its HR systems, its workflow, its online presence, its team, its software setup…in short, it’s a summation of everything that is working and is not working optimally and our prioritized recommendations for what you should change.
It’s an extremely valuable service that typically identifies tens of thousands of dollars worth of opportunity and provides you a plan for taking the first steps to seize it.
As the name implies, One and Done visits are accomplished in one day…sort of. Leading up to our visit, you’ll be given a short, doable list of reportage that we ask to review prior to our visit. To assist you with accomplishing this within the confines of your busy schedule, we’ll include instructions for how to generate this reportage for all of the major veterinary software programs. These are step-by-step instructions of which button to press, which field to fill in, and so forth so that the project can be easily handed off to a trusted employee or manager. We’ll also arrange our travel and hotel accommodations with you at this time.
On the visit day, we’ll arrive at your practice and spend the morning meeting with you and other members of your leadership team to clarify and discuss the reportage that you sent to us. When it’s appropriate for your team and practice schedule, we’ll conduct a hospital-wide meeting on the value of client service and team work. The meeting is very interactive and provides your team a safe, fun way to meet and warm up to us. We’ve found that practice teams are less nervous and self conscious during our practice observation time if they’ve had a chance to hear and meet us in a class setting.
At the end of the meeting, we ask your practice team’s permission to stay and observe. Including them in the decision decreases the chances that they’ll feel judged or uncomfortable while we’re observing their work.
Approximately two weeks after our visit, you’ll receive a written evaluation of your practice. It includes our thoughts on the status quo, practice value, opportunity, and a plan for what you should change in the short and mid term future for maximum benefit and gain. In case you want our assistance in making any of the recommended changes, we’ll also include a list of relevant resources that we provide and a fee schedule.
Our One and Done Veterinary Practice Evaluations are a source of genuine pride for our company. In our Mission to be a ‘friend, protector and pathfinder forward’ they are one of the most direct ways we can give you the very best of our time, our expertise and our concern. They zero in on the greatest of your practice’s opportunities and provide you the resources to seize that opportunity affordably and efficiently.
Reach out to us and schedule your visit. Based on your practice’s location and size, we may be able to find partial or full sponsorship for our work with you.