Thank you for you participating in the CanWest Veterinary Conference!
And thank you for visiting this resource page. Halow Tassava Consulting’s goal is to ‘walk our talk’. Our Mission statement, “To be a friend, protector and pathfinder forward for you, your practice, and the veterinary profession” means that we must produce effective educational material and other resources that will shore up your chances of long term competitiveness and success. Here’s our attempt to do just that.
I hope you see the value of your continued success, not just for your own needs, but for the needs of your team members, your patients and your clients. As long as veterinary medicine remains firmly in the hands of veterinarians (and not pharma or private equity), employees, clients and patients will come first. That’s a recipe for a strong Canadian economy, better work environments, and more successful medicine.
Don’t cycle through the same issues over and over again. If you can’t find what you need here, reach out! Phone calls are free! If we can’t find an affordable ( or FREE) solution for what is blocking your growth efforts, we can help you find someone/something that will. We look forward to hearing your success stories and having you as a member of the HTC family of veterinary professionals!
This Download Includes:
Mission Exercise: Use this simple exercise to explore whether or not your existing Mission statement is reflective of the highest aspirations you have for your practice.
Standard of Care Meeting Agendas: A generic agenda to help you organize your team meetings
Cycle of Service: Use this diagram as a jumping off point to discuss every opportunity for client education and marketing
Pricing Witch: A handy excel calculator to determine markup, margin and price.
Standard Inventory and Service Category List: Use this list to accurately classify your services and products in your software to be most inline with industry benchmarks.
Generic Monthly Statistics: A sample spreadsheet to track your practice’s monthly KPI’s and compliance to recommendations.
Standard of Care Worksheet: Use this at your doctors meeting to help with organizing and discussing your standards.
Reminder Worksheet: Reminders are EVERYONE’S responsibility. Use this worksheet to help your team members understand how to appropriately adjust patient reminders.
The Value of Compliance: Use one side to identify the revenue opportunities in stronger compliance. Flip it over and help your team see the enormous impact on patient health that their efforts have.
Blog Writing SEO Tips: A one-sheet review of the most important blog writing tips
Blog and Blog Image Tip Sheet: An anatomy of a good blog and a description of how to optimize all online images.
Publishing Calendar in Excel: We use Trello to organize our publishing calendar, but this excel spreadsheet may help you to remember the keywords you are trying to target, your ‘link bait’ and other important blog content items.
How To Talk About Money: Just a 9×11 poster for the breakroom that points out the most important elements of every client discussion involving money.
Additional Helpful Links to Topics Discussed in Lecture
Association for Veterinary Informatics
Purchase the AAHA Chart of Accounts
AAHA Veterinary Terminology Services (Problem and Dx Terms)
PetED: Great dental education by Vickie Byard, RVT, VTS (Log in as as a ‘pet parent’ and use the password infoonteeth1016 . You’ll have access to the videos through October.)
Create a YouTube channel for your business
Improve the look and design of your website
Fear Free Certification and Information:
Become a Silver or Gold Status Feline Friendly Practice: