Looking for a fun way to enhance the client service training and continued learning at your veterinary practice? Give your team a copy of our FUN crossword puzzle! … [Read more...]
Archives for June 2014
Training Your Veterinary Client Service Representatives
by Tiffany Consalvo, CVPM I have tried a variety of training for the client service team, but nothing that really showed me good consistent results. The training was always subject to the trainer and the chaos of the day. The results often left the new hire frustrated and learning multiple ways to do one thing depending on the person that was training them. … [Read more...]