As a supplement to the DVM360 Full Circle that I'm doing with Dr. Heidi Lobprise and Annie Mills at this year's CVC, I've put together some thoughts on pricing veterinary dentistry; how you and your team can address everyone's concerns about money and increase your client's compliance to preventative dentistry. In my experience, there are two major reasons why veterinary … [Read more...]
Wile E. Coyote Teaches Strategic Planning
By Wile E Coyote, SG (Super Genius) There are so many delicious ways to enjoy roadrunner. There is roadrunner kabob, roast roadrunner, roadrunner almandine, braised roadrunner, and of course the inimitable roadrunner fricassee. Catching a fresh roadrunner can be problematic for the novice. Fortunately there are any number of Acme products available to … [Read more...]
Veterinary Leadership by Design
by Brenda Tassava, CVPM, CVJ If there's one thing that any veterinary practice can focus on in order to improve, it's to grow your veterinary leader. With Gallup's most recent State of the American Workplace report showing that while 30% of employees are actively committed to doing a good job, the remaining workers are either punching the clock and biding their … [Read more...]
Why AAHA Accreditation? Vets First Choice at AAHA 2015
As the date approaches for the AAHA meeting in Tampa and the Vets First Choice Sunrise Session, I’m reminded of the enormous benefits of AAHA accreditation. The Value of AAHA Accreditation This is the third time, I’ve written about my experience with AAHA accreditation. Over the past 15 years of my career, I’ve helped four practices either become AAHA accredited or … [Read more...]
Payment Solutions for Veterinary Clients
After years of trying to fix clients’ concerns about money with a lecture on value, some practice owners are taking a more direct approach by offering their clients financing options and pet insurance. Not only are these solutions proving to be worth the risk of default, but they’re serving as great new client acquisition tools. Here’s a list of four that are currently … [Read more...]