Louisiana Veterinary Medical Association: Winter Conference 2015

On Saturday, January 24, 2015, Brenda Tassava, CVPM, CVJ will be presenting a full-day of practice management education at the Louisiana Veterinary Medical Association’s Winter Conference in Lafayette, LA. Be sure to register and attend these sessions, which are generously sponsored by Elanco:

Social Media ROI: Is All the Work Worth It? 
Social media has come a long way in the last five years, but are we seeing a return on our investments in time and energy? Join Brenda Tassava as she shares the latest insights from practices around the country who have found ways to manage their time, and see real pay-off when it comes to client bonding and loyalty.

Online Reviews: Dealing With Negativity & Nastiness 
Social media and review websites have taken word of mouth referrals to a whole new level. Not only do practice owners now have to combat negative reviews, but they also have to think about their reputations from a different perspective. Don’t fight a battle without a strategy! Learn how to pro-actively implement a reputation management plan that keeps your practice’s great client and patient care highlighted in your community.

The Next Stage of Technology: Client Service & Communication 2.0 
Looking for ways to elevate your practice’s client service? Tap into communication and technology from a generational perspective in order to better educate your team, while catering to your clients’ service expectations. Join Brenda Tassava as she discusses new ways to raise the bar when it come to catering to the needs of your clients without overwhelming your team.

SEO: Take the Mystery Out of Being Found Online
SEO? Mumbo jumbo? Join Brenda Tassava as she unravels the mysteries behind search engine optimization and teaches you to harness the power of a social media publishing calendar. Not only will you learn what SEO is,but you’ll go back feeling confident in your abilities to maximize tools to enhance your practice’s search engine ranking.

The Connection Between Stress, Happiness and Productivity 
Keeping your practice productive and profitable is directly related to the stress levels that your team live with everyday. Happiness and productivity go hand-in-hand, and helping your team discover ways to reduce their stress levels not only makes for a healthier workplace, but also a healthier bottom line.

Your 2015 Strategic Plan: Get Your Practice Moving in the Right Direction
The strategic planning process isn’t as intimidating as it sounds! Get back to focusing on strategic goals that keep your team moving towards a Mission that inspires them. HTC has developed a great approach to jump-starting your entire practice team, while getting leaders off the “hamster wheel” and on-track to fulfilling their Vision of the future.