‘Facets’ Veterinary Continuing Education Symposium

Hope Advanced Veterinary Center, CVCA – Cardiac Care for Pets, Bush Veterinary Neurology Service, and Bush Advanced Veterinary Imaging will present Facets: A Veterinary Continuing Education Symposium on November 2, 2014 at The Hilton Rockville Hotel and Executive Meeting Center. The event will cover a wide variety of veterinary topics presented by doctors and specialists from our new emergency and specialty hospital. Morning refreshments, a full lunch and post-event social hour are also planned.

Our very own Bash Halow will present the management track that includes

Why We Charge What We Charge and Solutions to Sticker Shock:  a way to get your whole team to embrace your practice’s value and successfully discuss it with clients

Are our Employees Really a Team?  An approach to hiring and training that reduces intraoffice conflict and delivers a hospital-wide approach to client service

Teaching our Employees To Effectively Communicate:  A review of hilarious phone calls to practices around the country is used to jump start a discussion on communication essentials

10 Disastrous Management Habits:  The road to glory isn’t without its potholes.  Halow shares how he learned to do it right by first doing it wrong.

Use the website address below to register.  Hurry, because it’s almost full 😉