by Tiffany Consalvo, CVPM I have tried a variety of training for the client service team, but nothing that really showed me good consistent results. The training was always subject to the trainer and the chaos of the day. The results often left the new hire frustrated and learning multiple ways to do one thing depending on the person that was training them. … [Read more...]
Building, Training & Retaining Your Dream Team, Part 1
This dinner presentation will be part one in a two part series by Brenda Tassava. Part one will be an introduction and overview of how to build, train, and retain your dream team. Part two (date TBD in October) will be a one-day workshop, that will take you through the ins and outs of the recruiting, training and the hiring process. Brenda will provide you with the … [Read more...]